Prolec Electrical and Compliance Solutions Privacy Notice

Last Updated: 4/08/2026

This Privacy Notice sets out how we, Prolec Electrical and Compliance Solutions Ltd, process your personal data. We take the privacy of your personal data very seriously and all data captured is held in accordance with the requirements of data protection laws.

Prolec Electrical and Compliance Solutions is the controller for personal data collected on this website. If you have any requests about your personal data, or queries about how we handle it, you can contact us by emailing [email protected] or by post to Prolec Electrical and Compliance Solutions, Unit 1 30 Breakfield, Ullswater Business Park, Couldsdon, CR5 2HS. We are incorporated in England, company number 08530884.

The Data we collect about you

Personal data means any data or information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Where Prolec Electrical and Compliance Solutions is acting as a data controller, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier, title, job title and date.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Usage Data includes information about how you use Prolec Electrical and Compliance Solutions’ Services or submit an enquiry or query through the Website.
Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How we process your data

We process your personal data in accordance with the services we provide and the lawful bases identified below.

Activity	Why we process your personal data	Lawful basis to process personal data
Handling your enquiry	To fulfil a query or request for information or services	For the performance of a contract or agreement
Purchasing services	Processing your company and contact information	For the performance of a contract or agreement
Managing our relationship with you	To notify you of changes to our services, policies or terms. To ask you for a review or to take a survey.	For the performance of a contract or agreement
Email marketing to business contacts	To provide information and marketing messages by email.	Consent – when requested and if you have given your consent Legitimate interest – when consent was not requested and is not required.
Postal marketing	To send occasional marketing communications by post.	Legitimate interest
Segmentation, analytics, marketing profiling	To provide targeted and appropriate marketing messages.	Legitimate interest
Registering for an event	Provide you with information relating to the event you have signed-up for.	For the performance of a contract or agreement

We take appropriate steps to ensure your personal data is stored in a secure environment to prevent any unauthorised access. We may use external data service providers to process personal data on our behalf. When we do so we have appropriate agreements in place to protect the data. Any data transfers between external service providers and ourselves are conducted by secure means. Where such service providers are located outside the UK, we endeavour to make sure that additional safeguards, such as Standard Contractual Clauses, are in place.

There may be links on this site that take you to domains not under the direct control of Prolec Electrical and Compliance Solutions – you are advised to read the specific Privacy Notices of those domain owners before sharing any personal data.

The lawful bases on which we rely are shown below.

Contract or agreement

Where the processing of your personal data is necessary for us to administer the contractual relationship between you and ourselves, or to take necessary steps in anticipation of a contract or agreement.

Consent

If you sign-up for our services and check a box to give your consent to receive marketing emails. We always make it clear what your data will be used for. You can unsubscribe from marketing emails at any time using the link provided in every email.

Legitimate interests

We have a legitimate interest in promoting relevant services. We also carry out marketing profiling and segmentation to ensure our communications are relevant and well targeted. But if you ask us not to send you marketing communications, we won’t send them. When we collect contact information that we would like to use for marketing, we will give you the opportunity at that time to tell us not to send it.

If at any point you would like to opt-out of receiving marketing communications from us or would like to change the channels (such as email or post), please contact us at [email protected]. Alternatively, you can contact us by post to the address at the top of this notice.

Use of cookies

This website uses cookies, which are text files placed on your device when you use a website. When you use our website we will ask you whether you agree to us using cookies for certain purposes. It’s up to you whether to agree to us using cookies. For more details of the cookies we use please see our Cookie Notice.

Who we may share personal data with

In carrying out our business including our obligations to you, we may use sub-contractors. These will be businesses such as mailing houses, email broadcasters, marketing agencies and other suppliers. We will endeavour to ensure that they respect your privacy and abide by all data protection laws.

We may share personal data with other organisations or public bodies for legal purposes, such the police, law enforcement agencies, fraud prevention agencies and other bodies where is necessary or appropriate for the prevention or detection of crime or to protect the rights, property, or safety of any person.

Your data rights

You have rights in respect of your personal data.

Right to be informed – you have the right to be told about the collection and use of your personal data. This Privacy Notice sets out the purposes for which we process personal data, how long we will keep your data, who we will share your data with.
Right of access – you have the right to know whether we are processing your personal data, and to obtain a copy of that data (known as a Subject Access Request). Please provide as much information as possible about your request to enable us to locate your data. We may need to confirm your identity before we can consider your request. We will aim respond to your request within 28 days of receipt of your request.
Right to rectification – you have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request by email or in writing.
Right to erasure – this right, often referred to as the Right to be Forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request.
Right to restrict processing – you have the right to ask us to restrict processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request.
Right to object – you have the right to object to our processing of your personal data based on legitimate interests
Direct marketing – you have an absolute right to ask us to stop processing for the purposes of direct marketing. We will action your request as soon as possible.
Right to lodge a complaint to the supervisory authority. If you are unhappy with any aspect of our handling of your data have the right to make a complaint to the local regulator for data protection. The UK regulator for data protection is the Information Commissioner’s Office (ICO). However, we would like to help and we would appreciate it if you would give us the opportunity to resolve any concerns you may have.

If you want to exercise this right, please contact us by emailing [email protected]. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.

We may make changes to this Privacy Notice over time and any changes will be published on this page.